Support Portal

Old miscellaneous 7

• Problems Logging in to Chemicalize
• About Citing Search Results Obtained with Chemicalize
• Is Internet Explorer 11 supported?
• Security of Sensitive Data in Chemicalize
• Why Do I Get Different Calculation Results when Searching for the Same?

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Invoicing & Payment 1

• How to change the billing settings of your subscription?

Subscription management 3

• How to cancel your subscription?
• Logging into your ChemAxon account vs. Chemicalize
• Quoting/quote generation for new Chemicalize users

Institutional 3

• How to add new users to your institutional subscription as an administrator?
• How to start using Chemicalize as a new institutional user?
• How to apply for an institutional Chemicalize subscription?