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Knowledge base
General
FAQ
10
How can I download the MarvinSuite/ MarvinSketch, NMR predictor, pKa calculators, Chemicalize tools?
I want to renew my Academic Research license
How should I cite ChemAxon in my research paper, journal, etc?
How can I reset my password?
How to install an OpenJDK tarball on Linux?
View all 10
Chemicalize
Old miscellaneous
7
Problems Logging in to Chemicalize
About Citing Search Results Obtained with Chemicalize
Is Internet Explorer 11 supported?
Security of Sensitive Data in Chemicalize
Why Do I Get Different Calculation Results when Searching for the Same?
View all 7
Invoicing & Payment
1
How to change the billing settings of your subscription?
Subscription management
3
How to cancel your subscription?
Logging into your ChemAxon account vs. Chemicalize
Quoting/quote generation for new Chemicalize users
Academic
0
Institutional
3
How to add new users to your institutional subscription as an administrator?
How to start using Chemicalize as a new institutional user?
How to apply for an institutional Chemicalize subscription?
Compound Registration
FAQ-new
26
What is the best way to perform a search in Compound Registration?
How can I modify my registered compound while keeping the Ids?
I receive a "Could not calculate cd_markush field" error during registration. What is the reason for it?
What to do if the additional data fields do not contain the generated data?
Do I need to purchase a separate JChem license if I want to use Compound Registration?
View all 26
ChemAxon Tableau Extensions
ChemAxon Tableau Extensions
6
ChemAxon Tableau Extensions - a short Introduction
Add the Single Structure Extension to a new Dashboard
Add the Datatable Extension to a new Dashboard
Add the Structure Filter extension to the dashboard with the Datatable extension
How to add Filters to a Dashboard
View all 6
Calculators
FAQ
1
Applicability Domain assessment-pka, logD
JChem for Office
FAQ
14
C:\Program Files\ChemAxon\JChem for Office\Microsoft.Office.Tools.dll is missing
Unable to construct the Marvin Editor Control
Enable JChemExcel.Functions add-in after it gets disabled
#NAME appears in Excel cells
Information to be sent for bug investigation
View all 14
Academic Program
FAQ
2
How to apply for an academic teaching license?
How to setup academic Teaching license key to several computers?
Compliance Checker
FAQ
0
Help Desk Software
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