FAQ-new

A new FAQ list based on real problems

What is the best way to perform a search in Compound Registration?
If you know the compound Id (PCN, CN, LN or LnbRef) you can look for your compound just using the quick search on the Compound Registration navigation ba...
Tue, 16 Aug, 2022 at 10:17 AM
How can I modify my registered compound while keeping the Ids?
All Ids (from parent, version, and lot level) are kept if the structure change is performed on the parent level unless the structure already exists in the D...
Tue, 16 Aug, 2022 at 10:17 AM
I receive a "Could not calculate cd_markush field" error during registration. What is the reason for it?
Structures with R-groups or with specified repeating units are considered Markush structures. In order to register such compounds a separate (Markush) licen...
Tue, 16 Aug, 2022 at 10:18 AM
What to do if the additional data fields do not contain the generated data?
Please check the server log file for missing license errors, because some generated fields might require additional calculator licenses. You can also check...
Tue, 16 Aug, 2022 at 10:18 AM
Do I need to purchase a separate JChem license if I want to use Compound Registration?
No separate JChem Cartridge license is needed. The database storing of the Registry contains normal JChem tables and these can be directly joined to other J...
Tue, 16 Aug, 2022 at 10:18 AM
Why is the polymer registration failing with validation error?
When registering "Polymer" structure type compounds Validation error with "Polymer contains non-monomer component" can be received if t...
Tue, 16 Aug, 2022 at 10:37 AM
Why the fractional salt multiplicity is not considered during registration?
On the Salts & Solvates Administration Settings page, you can set the fractional precision for salt and solvate multiplicities. The default is 0 for sal...
Tue, 16 Aug, 2022 at 10:37 AM
Why is the salt component not extracted from the registered compound?
Salts and solvates are only extracted from the registered compound structures and stored properly as version components when they are already registered in ...
Tue, 16 Aug, 2022 at 10:37 AM
Why is the registration failing with unbalanced charge error?
The Compound Registration system is set by default in a way to check the overall charge of the submitted compound structure and its salts/solvates to be neu...
Tue, 16 Aug, 2022 at 10:37 AM
Can I use other editors than Marvin JS on the GUI pages?
Marvin applet and ChemDraw are supported until Compound Registration version: 21.20.0. For ChemDraw, you would also need a valid installation on your comput...
Tue, 16 Aug, 2022 at 10:37 AM