FAQ

What are the mandatory fields for a registration on the Registration page?
It is configurable. When registering a lot, a  structure and/or CST and a valid source are needed for a registration.  Usually valid, unique external Ids (li...
Wed, 23 Jan, 2019 at 4:13 PM
Can Project based access be used to the registered compounds?
Yes, the Project based access can be enabled (configurable). In this case, registration and access (to be viewed or to be modified) of compounds will be avai...
Wed, 23 Jan, 2019 at 4:13 PM
Can I change the content of the additional data dropdown fields?
Additional data fields, in general, can be configured only by the privileged user.  When defining the additional data (Administration/Forms and Fields tab), ...
Wed, 23 Jan, 2019 at 4:14 PM
How can I migrate the compounds from my old registration system?
There are 2 options:  a.) You can use our REST API. For details click here. b.) Using the Upload page SDFiles can be uploaded. It is possible to keep the ...
Wed, 23 Jan, 2019 at 4:14 PM
Is it possible to load all of my salts/solvates in a single action into the dictionary?
Yes, similarly to the compound upload, salt/solvates can be bulk loaded from the Upload page of the application. Salts and/or solvates can be imported from a...
Wed, 23 Jan, 2019 at 4:15 PM
What should I do if I receive an error like “An error occurred while bootstrapping the application” after upgrading to a newer Compound Registration version?
The “An error occurred while bootstrapping the application” error means that the application cannot be loaded. You always need to clear the browser cache. If...
Wed, 23 Jan, 2019 at 4:16 PM
Why do I receive a Marvin JS related error?
The Marvin JS license file is most probably provided in a separate license file than the  Compound Registration license file. Using the latest Compound R...
Wed, 23 Jan, 2019 at 4:16 PM
Is it possible to configure Compound Registration to send an email when existing structures are edited?
Not possible at the moment. Emails can be sent by the system during successful/unsuccessful registrations and for the ending submissions (Staging area).
Wed, 23 Jan, 2019 at 4:17 PM
What is the reasonable number of compounds in an sd file that I can upload through bulk upload? Is there any size limitation?
On the count of compounds there is no limitation directly, however the bulk upload is limited in size of the uploaded file to ~ 100 Mbytes/file.  It can be ...
Wed, 23 Jan, 2019 at 4:17 PM